This is an agreement between Sendbit (“Sendbit.io”, “we”, “us”, or “our”) and you (together with sendbit.io, the “Parties” and each a “Party”). By using any sendbit.io service, whether through sendbit.io, any associated website, API, or mobile application, you agree that you have read, understood, and accept all of the terms and conditions contained herein.
1. GENERAL USE
We may change the terms of this User Agreement at any time. Any such changes shall take effect when posted on the sendbit.io site or when you use the services. If you have supplied us with an email address, we shall also attempt to notify you by email of changes to this User Agreement. If you disagree with any changes to this User Agreement, contact us.
2. ACCESSING THE SERVICES
You must keep secret all credentials associated with the services. You are solely responsible for managing and maintaining the security of any information relating to such credentials and agree that sendbit.io shall not be held responsible (and you shall not hold us responsible) for any unauthorised access to the services or any resulting harm you may suffer.
The wallet is provided to you exclusively by Sendbit. The Wallet is only capable of supporting certain virtual currencies. Under no circumstances should you attempt to store virtual currencies in your wallet that the wallet does not support.
In the event of a fork or other network disruption, sendbit.io may not be able to support activity related to your virtual currency. In the event of a fork, transactions may not be completed, completed partially, incorrectly completed, or substantially delayed. Sendbit.io is not responsible for any loss incurred by you caused in whole or in part, directly or indirectly, by a fork or other network disruption.
5. NO PASSWORD RETRIEVAL
With respect to the wallet, sendbit.io does not receive or store your wallet password, nor any keys, network addresses or transaction history. We cannot assist you with retrieval of your wallet password. You are solely responsible for remembering, safely storing and keeping secret your master key.
Sendbit.io does not charge a fee for the wallet to receive transactions, however, there is a fee of 1% on outgoing transactions. We calculate the transaction size before you send the transaction. Using this estimated information you can calculate a miner’s fee of your own choice. We are not liable for any fees you set for your transaction and please be aware that setting low fees can make your transactions stuck forever.
7. GENERAL RISK FACTORS
Forks and unknown vulnerabilities in or unanticipated changes to the network protocol, may cause losses to you or others. Sendbit.io has no control over any cryptocurrency network and shall not be responsible for any harm occurring as a result of the inability to reverse a transaction and any losses in connection therewith due to erroneous or fraudulent actions.
The risk of value loss in using services involving virtual currencies may be substantial and losses may occur over a short period. In addition, price and liquidity are subject to significant fluctuations that may be unpredictable.
Virtual currency transactions may not be reversible. Once you send virtual currency to an address you may lose access to your virtual currency temporarily or indefinitely. For example, an address may have been entered incorrectly or an address may belong to an entity that will not return your virtual currency. Virtual currency mistakenly sent to an address we control may not be recoverable.
8. COIN LISTING
We are not responsible for any new coins listed on to the platform - please use them at your own risk and research before you invest in any coin offering websites. We reserve the right to remove any fraudulent cryptocurrency listed on sendbit.io.
8. REFUND POLICY
Completed transactions it is the nature of crypto currency any transactions that are made are final! With no method of refunding, and we are unable to cancel, reverse or provide refunds for any crypto currency transaction made via our service.
8. COURT ORDERS
Sendbit.io is a non-custodial wallet and we have no control over user funds for normal accounts, sendbit only signs and broadcasts transactions for it's users. All crypto is held on the blockchain network and not on sendbit.io wallets.
If you have any questions you can email us at support[at]sendbit.io.